All Systems Operational

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For additional questions about the services or incidents; please reach out to info@getblueprint.io

Uptime over the past 90 days. View historical uptime.
IncomeXpert ? Operational
90 days ago
99.91 % uptime
Today
IncomeXpert PLUS ? Operational
90 days ago
99.94 % uptime
Today
IncomeXpert API Operational
90 days ago
99.97 % uptime
Today
Encompass Integration ? Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 24, 2025

No incidents reported today.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
AWS outage impact
Resolved - All systems appear nominal. Issue resolved.
Oct 20, 18:10 EDT
Monitoring - The software service dependent on AWS has been restored as of 3:00pm today. Previously we have noticed intermittent functionality, as such we are continuing to monitor and will close out this alert when functionality has remained stable for multiple hours.
Oct 20, 15:06 EDT
Update - The Amazon Web Services (AWS) outage still continues to impact our 3rd party software service used for supporting our IncomeXpert PLUS product. Ref: https://health.aws.amazon.com/health/status

We continue to monitor the status of AWS as well as our 3rd party software service dependent upon AWS.
Oct 20, 14:34 EDT
Identified - Due to the AWS outage, a number of SaaS companies hosting on their servers have been impacted. A notification system used by IncomeXpert PLUS is currently impacted and as such loans flagged for further QC review are unable to be processed in a timely manner.

These loans may take longer to process due to the outage of the dependent system.

We are monitoring this situation and will provide updates as and when our dependent services come back online.
Oct 20, 11:37 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

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