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IncomeXpert Operational
IncomeXpert PLUS Operational
IncomeXpert API Operational
Encompass Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 9, 2026

Resolved - All services are working normally with nominal page load speed. Future robustness improvements are planned to reduce external dependencies to eliminate future instances of this issue.
Nov 9, 08:45 EST
Identified - At around 7:10am ET today we identified and issue with slow page load speed. Upon further investigation a 3rd party icon vendor (FontAwesome.com) is fully down. Our requests to their site are timing out, causing longer page load times for IncomeXpert. We are evaluating alternatives in the meantime.
Nov 9, 07:57 EST

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.