All services are working normally with nominal page load speed. Future robustness improvements are planned to reduce external dependencies to eliminate future instances of this issue.
Posted Nov 09, 2026 - 08:45 EST
Identified
At around 7:10am ET today we identified and issue with slow page load speed. Upon further investigation a 3rd party icon vendor (FontAwesome.com) is fully down. Our requests to their site are timing out, causing longer page load times for IncomeXpert. We are evaluating alternatives in the meantime.